One number to call before you click, download, or pay anyone — a real person who lives right here in Rainbow Springs, picks up, and never rushes you.
Prefer to pick a time yourself? Book online →
Today’s criminals spend real money and real technology to sound exactly like your bank, your grandchild, or the Sheriff. If one nearly fooled you, that means they did their job — not that you did anything wrong.
The scale, plainly: Floridians 60+ reported $709 million lost to fraud last year (FBI IC3, 2025) — up 83% in one year — and the Marion County Sheriff’s Office reported $1.5 million lost to scam calls in a single month last year. Only about 1 in 20 victims ever reports it. This isn’t rare, and it isn’t your fault.
You’ve earned the right to feel confident and in control of your own phone and accounts. You don’t need to memorize computer jargon — you need one trusted neighbor to ask, in plain English, whenever something feels off.
When you feel rushed, that feeling is the alarm bell. Slow down and call me first. That’s exactly what I’m here for.
You may live far away, and the thought of a stranger in their home — or a scammer on their phone — keeps you up at night. I’m the local, vetted person you can loop in.
After every visit you get a plain-English recap email, so you always know what was done and how they’re doing. Peace of mind, without the guilt of not being there.
No hourly surprises. No pressure. Family sign-off on anything larger.
Prefer to start small? Peace of Mind is just $39/mo. Want the works? Full Care is $149/mo. New phone, tablet or computer? New Device Setup is $149 flat. Ask me which fits.
Live out of state and worry about your parents’ tech — the scam calls, the pop-ups, the printer? Set Up & Safe is one unhurried in-home visit plus 3 months of a direct line to me, and a written recap sent to you after my visit. $199, one quick call or text sets it up, refundable any time before the visit.
Give Set Up & Safe — $199My promises to you are the exact opposite of every criminal’s playbook. If someone claiming to be me breaks one of these, it’s a scam — hang up and call me back.
Our promise, in writing: We help you use technology safely. We are not your financial advisor, and we will never handle, move, or ask for access to your money, passwords, or accounts.
At your first visit you’re invited to name a trusted family member we loop in on anything money-related — the same safeguard your bank uses. Flat itemized pricing, a written plan, and family sign-off on any larger commitment.
For years, I served my country. Then I spent my career defending some of the largest companies in America — names you’d recognize, ones you use every day — against nation-state hackers and ransomware crews who steal for a living.
Then it got personal. My own grandfather got a phone call — my brother’s voice, panicked, saying he’d been arrested and needed bail money right away. It wasn’t my brother. It was an AI clone of his voice, good enough to fool family. My grandfather didn’t send a dime — he hung up and called me first. That one phone call is the reason he wasn’t robbed.
That’s the whole idea behind Nature Coast Tech Guardian. The same criminals I fought at Fortune 500 scale now come for our parents and grandparents — one call, one text, one pop-up at a time. I’ve aimed those same skills at the people who matter most, so the years you worked so hard for stay yours, and you get to live them in peace. I want to be the call you make before anything happens.
My screening — for the families who want the detail: I’ve completed a Florida (FDLE) criminal background check, and I hold a current Florida concealed-weapon license, which requires a fingerprint-based FDLE & FBI national background check with ongoing monitoring. I’m insured, and you’re welcome to ask to see any of it before I set foot in the door.
“Nobody is here because they’re careless. You’re here because criminals now spend real money trying to sound like your bank and your grandkid — and we’re going to take that power back.”
I give a free, no-pitch “Spot the Scam” session for HOA clubs, churches, libraries, and senior groups across Florida’s Nature Coast. Real local examples — the Sheriff impostor, the toll-text, the “grandchild in trouble” call — and the one simple rule that beats most of them.
Invite me to speakHow much does in-home computer help cost around here?
Flat prices, said out loud up front: a Tech Checkup is $89, a New Neighbor setup visit is $99, memberships run $39–$149/month, and new-device setup is $149. You pay after the work is done — never before.
Do you come to my home in Crystal River or Citrus County?
Yes. I’m based in Rainbow Springs on the Marion–Citrus line and serve Dunnellon, Crystal River, and the surrounding Nature Coast. Farther-out visits are scheduled in clusters so flat prices stay flat.
How do I know you’re not a scammer?
Check me before I come in: I’ve completed a Florida (FDLE) criminal background check and hold a Florida concealed-weapon license, which requires a fingerprint-based FDLE & FBI check. Google me, call the number on this website — not one anyone hands you — and ask to see everything at the door. Verifying a stranger is exactly what I teach.
Can I buy tech help for my parents who live in Florida?
Yes — that’s Set Up & Safe, $199: one unhurried in-home visit plus 3 months of a direct line to me, with a written recap sent to you. Refundable any time before the visit, and gifts never auto-renew into charges.
What should I do right now if I think I’ve been scammed?
Hang up. Don’t send anything more. Call your bank at the number on the back of your card, then report it: National Elder Fraud Hotline 1-833-372-8311, FBI ic3.gov, FTC 1-877-382-4357. Then call me — the sooner a device is checked, the better. See current scams hitting our area.
Will you take over my computer remotely?
Never. No remote-access software, ever — that’s the scammer’s tool. Every visit is in person, at your kitchen table, and you type every password yourself.
Or email Jeffery@breakglass.tech
I pick up. If I’m on a visit, I’ll call you right back. Adult children welcome — call on your parent’s behalf anytime.
Book a CheckupRainbow Springs · Dunnellon · Crystal River · the Nature Coast
My home base is Rainbow Springs, right on the Marion–Citrus line — founding neighbor rates apply in Rainbow Springs & Dunnellon, and I serve the wider Nature Coast from there. Farther-out visits are scheduled in clusters so flat prices stay flat.
Buying for a parent? Set Up & Safe is the giftable package — visit + 3 months of a direct line, $199.